Introduction
Lens.com when a light blue logo doesn’t do it for you. For the casual observer, this looks like a Contact Lens Price Nirvana, and they do have good prices, but what you find when you look a little deeper brings them more in line with the rest of the pack. They charge a “handling fee” on all orders and have no regularly defined free shipping levels.
Contact Information
Lens.com, Inc.
P.O. Box 366
Louisiana, MO 63353
Phone: 1-800-LENSCOM
Shipping Costs
No regular FREE shipping plateau.
United States:
Expedited Shipping (5-7 day) - $7.95
FedEx 2nd Day (2-3 days) - $14.95
FedEx Next Day (1-2 days) - $20.95
* AN ADDITIONAL HANDLING CHARGE OF 6.5% IS ADDED AUTOMATICALLY.
Guarantee
From the website:
At Lens.com we guarantee that you will receive the exact type and brand of contact lenses specified in your order and confirmed by your eye doctor’s prescription. Each pair will arrive sealed in manufacturer’s packaging or your entire purchase will be refunded. We also guarantee that all contact lenses will be delivered free of any manufacturer defects or we will replace them at no additional cost.
Website Review
It’s red. VERY, VERY red. Apart from that, the order process works pretty well. I have one pretty major beef with them, and something that should be considered if you decide to go with them, they add a 6.5% handling charge to every order, but they don’t disclose that until VERY (again) late in the process unless you dig around the site beforehand and stumble over the notification.
